All items are thoroughly inspected before being sent out to the customer, we at LoveModestFashion Ltd will not send any items which are defected or faulty.
If you would like to return your item for which ever reason, please fill out our returns form and your enquiry be assessed by our team.
If you would like a refund. you MUST fill out the returns form within 7 days from the day of purchase. Failure to do so, will result in an issue of a gift certificate.
You have 14 days from the day of purchase to return the item to us.
If we DO NOT received the item(s) within 14 days from the day of purchase, we cannot issue a refund.
Items that are on sale or, marked down in price are not eligible for refunds or exchanges.
On returning the item, we highly recommend you use a reliable and tracked/Recorded service, as you will be held responsible for the item until we receive it. We will not be able to offer a refund/Exchange of the full amount (excluding delivery) until the LoveModestFashion team have received the item(s) in a re-sellable condition.
PLEASE NOTE: We are not liable to refund the amount spent on the return of the item.
Refunds will be credited for the amount of the item(s) ONLY.
we will not issue refunds if we believe that the item has been worn, or has been washed and returned. The LoveModestFashion Team thoroughly inspect each item before a refund is issued.
If the item has been returned with fragrance or sprays on them, we cannot issue a refund.
All items returned must not be worn and put back into the original packaging. The item must be in a re-sellable condition.
Once the item has been returned in a re-sellable condition, and love modest fashion Ltd are happy with the condition of the item, we will offer a full refund on the items excluding delivery.
Refunds may take up to 10 working days to be credited back into your account.
If you would like to exchange your item, please let our team know and we can issue you with a gift certificate that you can use to purchase a new item.
LoveModestFashion Ltd are not responsible for any damaged items received on delivery.